Holistic Transformation
Event & Hospitality Strategy
Comprehensive event and hospitality strategy solutions grounded in nearly two decades of world-class service leadership.
Leadership Development & Culture Training
Equipping leaders, teams, and emerging professionals with service-driven leadership skills.
Service Consulting & Operational Systems
Operational audits, workflow design, service standard creation, and system optimization.
Programs & Workshops
Designed for women, emerging leaders, and organizations seeking values-driven development.
Grace in Service Workshop
A signature DSS experience rooted in faith, purpose, and transformational leadership. This workshop uses storytelling, reflection exercises, guided discussion, and spiritual grounding to help attendees reconnect with their purpose and deepen their understanding of grace-centered leadership.
Service Leadership Development Program
A structured leadership training program focusing on service, culture, character, and community impact. Developed through real-world leadership experience and partnerships with Detroit-leading nonprofits.
KriStyle Service Excellence
A digital-forward service excellence model blending DSS methodology with technology. This offering provides a scalable, interactive framework for building service leadership habits.
The Heart of Leadership
Detailed Strategic Services, LLC (DSS) elevates people, performance, and organizational culture through service-centered leadership, operational strategy, and transformative development experiences.
DSS specializes in strengthening leaders, aligning teams, and creating environments where excellence becomes sustainable.
Grace in Service Framework
A transformative leadership model rooted in dignity, excellence, and intentional service.
Grace Inward
Identity, purpose, and self-leadership.
Grace Outward
Communication, empathy, and team dynamics.
Grace In Practice
Operational excellence and culture-shaping behaviors.
Transformation by the Numbers
Leaders Transformed
Client Satisfaction
ROI Generated
Years Experience
Kristian T. Miller
With over 15 years of operational leadership in luxury hospitality, Kristian has mastered the art of service at the highest levels. Her methodology is not just theoretical; it is forged in the fires of Five-Star/Five-Diamond environments where excellence is the only acceptable standard.
Kristian bridges the gap between secular business strategy and faith-led leadership. She believes that the principles of grace, stewardship, and servant leadership are the ultimate drivers of sustainable profitability and cultural health.
Expertise
Service Excellence
Focus
Grace-Led Culture
Book & Speaking
Grace in Service
An inspirational leadership memoir and training guide that blends faith, service philosophy, and real-life transformational experiences.
The book will include:
- Storytelling & Reflection Prompts
- Service Case Studies
- Spiritual Alignment Practices
- Leadership Development Insights
For women, leaders, and service-driven professionals.
Speaking Topics
Engaging keynotes and workshops that inspire transformation and equip leaders with actionable strategies.
Thought Leadership
The Grace Factor in Leadership
Why empathy and forgiveness are not weaknesses, but the ultimate tools for sustainable organizational growth.
Biblical Principles for Modern Business
Exploring how timeless scripture provides a blueprint for ethical, profitable, and people-first business strategies.
Creating Memorable Guest Experiences
Moving beyond transactional service to transformational hospitality that turns customers into lifelong advocates.
Top 26 Service Leadership Shifts for 2026
From Thriving in '25 to Leading with Purpose in '26
- Actionable leadership strategies
- Faith-informed, grace-led principles
- Practical implementation steps
The Grace & Strategy Podcast
Where Leadership Meets Purpose
Join Kristian T. Miller for intimate conversations with industry leaders, faith-driven entrepreneurs, and transformation experts who are redefining what it means to lead with grace and excellence.
Each episode explores the intersection of strategic thinking, servant leadership, and spiritual wisdom—delivering actionable insights you can implement immediately.
Expert Guests
C-suite executives, ministry leaders, and industry pioneers
Actionable Insights
Practical strategies you can implement today
Weekly Episodes
Fresh content every week, 30-45 minutes
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Trusted Voices
"DSS transformed our chaotic service culture into a well-oiled machine of grace and efficiency."
Sarah Jenkins
VP of Operations, Ford Motor Company
"Kristian's approach to leadership is unlike anything we've experienced. Truly transformative."
Michael Chen
Executive Director, Global Hope Nonprofit
"The ROI we saw within 3 months of the Service Excellence program was undeniable."
Elena Rodriguez
General Manager, The Grand Hotel
Trusted By Industry Leaders
Ready to Transform Your Organization?
Schedule your complimentary discovery strategy session today and begin the journey toward grace-led excellence.
Start Your Journey
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